Data Privacy



Protecting your data is important to us. We want you to know when we collect which data and how we use it. We have taken technical and organizational measures to ensure that the data protection regulations are complied with by us and our external service providers. In the course of further developing our websites and the implementation of new technologies it may be necessary to modify this data protection statement from time to time and to adapt it to keep pace with technological and legal developments. The revised regulations will be published on our Internet pages. You can call up the contents of this statement via our website at any time.




Your personal data is used solely for the purpose of processing your orders and any possible return shipments. The data is transmitted to third parties only as part of order processing. If you have explicitly granted us further rights of use, we also have the right to use your personal data for the purposes of advertising, consultation, and market research, and for the customer-driven design of tele-media. You can revoke your consent at any time. To do so, simply send an e-mail to this effect to If you have not declared your consent or if you revoke it, data will not be used as laid down in this section. Naturally we will provide services to you whether you grant your consent or revoke it.




For the most part, the offers on this website can be used without personal data being provided. Personal data is collected only if you have provided it to us for processing an order or when registering for personalized services (such as our newsletter or contact form). It is your free choice whether to provide this data. Without this information, however, we may not be able to provide the desired service, or we may be able to provide it only in limited form.
For technical reasons, data including the following, which is transmitted to us by your Internet browser, is collected:
type and version of browser,
operating system used,
website from which you are visiting us (referrer URL),
website you are visiting,
date and time of access,
your internet protocol (IP) address.
This anonymous data is stored separately from any personal data you may provide and so cannot be traced to any particular person. It is evaluated for statistical purposes so that we can optimize our Internet presence and offers. This data is deleted after being analyzed.




“This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies” – text files which are stored on your computer and allow your use of our website to be analyzed. The information generated by the cookie regarding your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activities for the website owner, and to provide other services connected with use of the website and the Internet. Google will also transmit this information to third parties provided this is required by law or provided third parties process the data on behalf of Google. Under no circumstances will Google link your IP address to other Google data. You can prevent the installation of cookies by setting your browser software accordingly; we do advise you, however, that in some cases you may not be able to use all of the functions of this website in their full scope. By using this website you agree to allow Google to process the data collected about you in the manner described above and for the purpose stated above.”




At the request of competent authorities, in individual cases we are required to disclose information on personal data, provided this is necessary for the purposes of law enforcement, aversion of dangers by state law enforcement agencies, fulfillment of statutory duties of the federal or a state authority for the protection of the constitution, the Federal Intelligence Service, or the Military Counterintelligence Agency, or for the enforcement of intellectual property rights.
Otherwise your data is stored exclusively on our servers. We do not transmit your personal data to third parties. Exceptions to this are the transfer of data to DHL, to our banks, or to credit rating companies as part of order processing. In such cases data is transferred in accordance with the provisions of the Federal Data Protection Act (BDSG). The scope of data transferred is limited to the required minimum.




To allow various business processes, such as the login process, your personal data must be transferred to the server. To prevent this data from being transferred via the Internet in unencrypted (“interceptable”) form and ending up in the wrong hands, we encrypt your data using SSL (Secure Sockets Layer) technology. This is a proven, safe method of data transfer.
Your personal data is distorted using SSL technology before it is transferred to our server so that no third party can reconstruct your data. This also ensures that your data is sent only to the server from which it was called up. When the data arrives at the server it is checked that it is complete and unchanged.
This method requires that you have an SSL-capable browser.
Since secure SSL connections are considerably slower than unencrypted connections we have chosen to offer only the actual order forms for entering your personal data via SSL connection.
Problems may occur with SSL in combination with some online services. In such cases please contact our support team.




Cookies are small text files that a web server sends to your browser when you visit a website. The cookie file is either stored or refused depending on your browser settings. Once a cookie is stored it can be recognized by the web server; in this way password entries need not be repeated when you visit our site later or when you switch between functions. By allowing cookies you make it easier to use our website. We use the following cookies:
– Persistent cookies to recognize the user during later visits; these are stored for a period of two years
– Session cookies to determine the length of a visit
– Segmentation cookies to distinguish between registered and non-registered users; these are stored for a period of two years
– Campaign cookies, to determine where the user is coming from, for example via a link the newsletter, by directly entering the URL, via a search engine, etc.; these are stored for a period of six months.
Since cookies are only text files and not programs, they generally do not pose any risk to your computer.




You can set up your browser to allow it to receive our cookies, or you can use our website without the cookie function. In this case, however, your text entries in form fields cannot be stored for later searches, so that on your next visit to our site you will have to enter the information again.
It may occur that you receive a warning every time you receive a cookie. This is due to the fact that every time a website is called up the identification cookie has to be resent. As this message can be very bothersome we recommend that you set your browser up to always allow receipt of cookies from




Persons under the age of 18 should not transmit any personal data to us without the consent of a parent or guardian. We do not request any personal data on minors. We also do not knowingly collect such data or pass it on to third parties.




We use social plug-ins from, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The plug-ins can be recognized by the Facebook logo or the text “Facebook Social Plug-in.” If, for example, you click on the “Like” button or you leave a comment, this information will be transmitted from your browser directly to Facebook and stored there. Also, Facebook makes your preferences public to your Facebook friends. If you are logged in to Facebook, Facebook can directly link your visit to our site with your Facebook account. Even if you are not logged in or do not even have a Facebook account, your browser transmits information (such as which website you have called up, your IP address) which is stored by Facebook. For details on the handling of your personal data by Facebook as well as your rights in this regard, please refer to the Facebook data protection notices If you do not wish Facebook to link the information collected via our websites to your Facebook account, you must log out of Facebook before visiting our websites.




On request we can provide you with information on the data stored under your name or pseudonym. If you so wish, this information can be provided to you by electronic means. Please contact Mr. Wynand Hendrikse, Shop 5, Eikehoff, Church Street, Stellenbosch, 7600 South Africa. Contact this address also if you wish to exercise your right to correction, blocking, or deletion of your personal data.